Privacy policy

Last Updated: September 22, 2026

TryVeyo operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the “Services”).

TryVeyo is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy explains how we collect, use, process, and disclose your personal information when you visit or use the Services, make a purchase or other transaction through the Services, or otherwise communicate with us.

If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will control with respect to the collection, processing, and disclosure of your personal information.

Please Read This Privacy Policy Carefully

By accessing or using any of the Services, you acknowledge that you have read this Privacy Policy and understand how your information may be collected, used, and disclosed as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies you or another person, or that can reasonably be linked to you or another person.

Personal information does not include information that is collected anonymously or has been de-identified so that it cannot reasonably identify or be linked to you or another person.

Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from this information:

Contact Information: Your name, address, billing address, shipping address, phone number, and email address.

Financial Information: Credit card and debit card information, financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation, and other payment-related information.

Account Information: Your username, password, security questions, preferences, and settings.

Transaction Information: Information about items you view, add to your cart, add to your wishlist, purchase, return, exchange, or cancel, as well as your past transactions.

Communications with Us: Information you provide in communications with us, such as when you submit a customer support inquiry.

Device Information: Information about your device, browser, or network connection, including your IP address and other unique identifiers.

Usage Information: Information regarding your interactions with the Services, including how and when you interact with or navigate the Services.

Sources of Personal Information

We may collect personal information from the following sources:

Directly from You: When you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.

Automatically Through the Services: From your device when you use our products or services or visit our websites, including through cookies and similar technologies.

From Our Service Providers: When we engage service providers to enable certain technologies or when they collect or process personal information on our behalf.

From Our Partners or Other Third Parties.

How We Use Your Personal Information

Depending on how you interact with us and which Services you use, we may use your personal information for the following purposes:

Provide, Tailor, and Improve the Services

1. We use your personal information to provide and improve the Services, including to:

2. Perform our contract with you.

3. Process payments and fulfill orders.

4. Remember your preferences and items you are interested in.

5. Send notifications related to your account.

6. Process purchases, returns, exchanges, and other transactions.

7. Create, maintain, and manage your account.

8. Arrange for shipping.

9. Facilitate returns and exchanges.

10. Enable you to post reviews.

11. Create a customized shopping experience, including recommending products related to your purchases.

This may include using your personal information to better tailor and improve the Services.

Marketing and Advertising

We may use your personal information for marketing and promotional purposes, including to:

1. Send marketing, advertising, and promotional communications by email, text message, or postal mail.

2. Show you online advertisements for products or services on the Services or other websites.

3. Provide advertisements based on items you have previously purchased or added to your cart and other activity on the Services.

Security and Fraud Prevention

We use your personal information to:

1. Authenticate your account.

2. Provide a secure payment and shopping experience.

3. Detect, investigate, or take action regarding potential fraudulent, illegal, unsafe, or malicious activity.

4. Protect public safety.

5. Secure our Services.

If you choose to use the Services and register an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password, or other account access details with anyone else.

Communicating with You

We use your personal information to provide customer support, respond to your inquiries, provide effective Services, and maintain our business relationship with you.

Legal Reasons

We may use your personal information to comply with applicable laws or respond to valid legal processes, including requests from law enforcement or government agencies.

We may also use your information to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, subject to this Privacy Policy.

Such circumstances may include:

Shopify, Vendors, and Service Providers: We may share personal information with Shopify, vendors, and other third parties that perform services on our behalf, including IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping.

Business and Marketing Partners: We may share personal information with business and marketing partners to provide marketing services and advertise to you. For example, we use Shopify to support personalized advertising through third-party services based on your online activity across different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have the right to direct us not to share your information for targeted advertising and marketing based on your online activity across different merchants and websites.

At Your Direction or With Your Consent: We may disclose certain information to third parties when you direct or request us to do so, or otherwise consent to such disclosure, including to ship products or through your use of social media widgets or login integrations.

Business Transactions and Legal Obligations: We may disclose information in connection with a business transaction, such as a merger or bankruptcy, to comply with applicable legal obligations, including subpoenas, search warrants, and similar requests, to enforce applicable terms of service or policies, and to protect or defend the Services, our rights, or the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify. Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you.

Information you submit through the Services may be transmitted to and shared with Shopify and third parties that may be located in countries other than the country in which you reside, in order to provide and improve the Services.

To help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our Store, other merchants, and Shopify.

To provide these enhanced features, Shopify may use personal information collected about your interactions with our Store, other merchants, and Shopify. In these circumstances, Shopify is responsible for processing your personal information, including responding to requests to exercise your rights regarding the use of your personal information for these purposes.

To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy.

Depending on where you live, you may also exercise certain rights with respect to your personal information through the Shopify Privacy Portal.

Third-Party Websites and Links

The Services may contain links to websites or other online platforms operated by third parties.

If you follow links to websites or platforms that are not affiliated with or controlled by us, you should review their privacy and security policies and other terms.

We do not guarantee and are not responsible for the privacy or security of such third-party websites or platforms, including the accuracy, completeness, or reliability of information found on them.

Information you provide on public or semi-public venues, including information you share on third-party social networking platforms, may also be viewable by other users of the Services and/or users of those third-party platforms, without limitation as to its use by us or by a third party.

The inclusion of third-party links does not, by itself, imply any endorsement of the content on those platforms or of their owners or operators, except as disclosed on the Services.

Children's Data

The Services are not intended for use by children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction.

If you are the parent or legal guardian of a child who has provided us with their personal information, you may contact us using the contact details provided below to request that the information be deleted.

As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” personal information of individuals under 16 years of age, as those terms are defined under applicable law.

Security and Retention of Your Information

Please be aware that no security measures are perfect or completely impenetrable, and we cannot guarantee “perfect security.”

Any information you send to us may not be secure while in transit. We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us.

The length of time we retain your personal information depends on various factors, including whether we need the information to:

Maintain your account;

Provide Services to you;

Comply with legal obligations;

Resolve disputes; or

Enforce applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights regarding your personal information.

These rights are not absolute, may apply only in certain circumstances, and in certain cases, we may decline your request as permitted by law.

Right to Access / Know: You may have the right to request access to the personal information we hold about you.

Right to Delete: You may have the right to request that we delete personal information we maintain about you.

Right to Correct: You may have the right to request that we correct inaccurate personal information we maintain about you.

Right to Portability: You may have the right to receive a copy of the personal information we hold about you and, in certain circumstances and subject to applicable exceptions, request that we transfer it to a third party.

Managing Communication Preferences: We may send you promotional emails. You may opt out of receiving these communications at any time by using the unsubscribe option included in our emails. If you opt out, we may still send you non-promotional emails, including emails relating to your account or orders you have made.

You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below.

To learn more about how Shopify uses your personal information and about any rights you may have, including rights relating to information processed by Shopify, you can visit the Shopify Privacy Portal.

We will not discriminate against you for exercising any of these rights.

We may need to verify your identity before processing your request, as permitted or required by applicable law.

Where permitted by applicable law, you may designate an authorized agent to make requests on your behalf. Before accepting such a request from an authorized agent, we may require proof that you have authorized the agent to act on your behalf. We may also require you to verify your identity directly with us.

We will respond to your request in a timely manner as required by applicable law.

Complaints

If you have concerns or complaints about how we process your personal information, please contact us using the contact details provided below.

Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details provided below or to lodge a complaint with your local data protection authority.

International Transfers

Please note that we may transfer, store, and process your personal information outside the country in which you live.

If we transfer your personal information outside the European Economic Area (EEA) or the United Kingdom (UK), we will rely on recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses or equivalent contracts issued by the relevant competent authority of the UK, as applicable, unless the transfer is to a country that has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons.

When we make changes, we will post the revised Privacy Policy on this website, update the “Last updated” date, and provide notice as required by applicable law.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any rights available to you, please contact us using the following details:

Phone: +91 941 295 3494
Email: tryveyoo@gmail.com
Address: Vikasnagar, Dehradun, Uttarakhand, Vikasnagar, 248198 Vikasnagar UK, India